Based on open and honest communication, professionalism, HANOCH will ensure a long-term partnership with our partners and clients. We keep our promises and contractual agreements in the contract and put the customer’s requirements as high priority in all aspects. Although mistakes are sometimes inevitable, we have a responsibility to solve the problems ethically and serve the partners and clients kindly. If mistakes are made, we have the courage to admit and correct them immediately. When clients have complaints, they are actually helping us. Because in any cases, the client is telling us what they think about the problem, and they can buy from other suppliers without telling us the reasons. Therefore, we treat every complaint as an opportunity to improve ourselves.
HANOCH firmly believes that sustainable development is of fundamental importance to a successful and responsible business strategy. The concept of sustainable development is incorporated to our company culture, and we are committed to doing our best to reduce the impact on the environment. In order to achieve this commitment, HANOCH will ensure that its operations comply with relevant laws and company-specified standards; Provide necessary training for employees on the best energy-saving and environmental protection measures; Strive to design and improve our production processes to reduce energy consumption and waste discharge throughout the manufacturing process, and re-use or recycle materials and water. However, we have achieved remarkable results on the following measures:
HANOCH prohibits the use of child labor and forced labor, and does not discriminate on the basis of gender, race, religion, age, disability, marital status, or political affiliation. We provide our employees with a safe and healthy working environment. All employees will receive reasonable salary, which must meet legal requirements and local industry standards. We will also provide the promotion opportunities based on employees’ performance, handle disputes with employees with an inclusive attitude, and respond positively and quickly to employees’ requests for help.
